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Cart 0 Your stomach drops when you reach for a cashier's check and it is not there. It may have slid out of a bag, vanished from the mail, or landed in the wrong hands.
This is a playbook, not a definition page. It covers what to do first, why the bank usually cannot cancel the check, when your claim takes effect, and who may file. For the basics, start with what a cashier's check is.
If you lose a cashier's check, call the bank that issued it right away and ask to file a claim under UCC 3-312. You generally cannot order a stop payment the way you can on your own check, so the claim is your main tool. It takes effect once you have asserted it and the 90th day after the check date has also arrived.
Key points
| Your situation | First move | Rule to know |
|---|---|---|
| You misplaced it | Call the issuing bank and ask to file a claim | UCC 3-312 claim |
| It was stolen from the mail | Call the bank, then report mail theft | Postal Inspection Service report |
| You are holding a suspected fake | Contact your bank and report the scam | FTC reporting steps |
| Your company bought it for a vendor | Ask who the bank has recorded as remitter | Remitter or payee files |
Table 1. Where to start, by situation. This is general information, not legal advice.
Need to resend a vendor payment from your own account while you wait? Contact the Checkomatic team about check stock for your accounting setup.
Where to find it
Call the bank that issued the check, say it is lost or stolen, and ask how to open a claim. Speed matters, because the bank can still pay a presented check before your claim is enforceable. Report it now, and tell the bank at once if the check reappears.
The label changes who else you contact. A lost or stolen check goes through your bank's claim process, while a fake is a different problem. A fake can pass for weeks before anyone spots it, according to the FTC, and the OCC warns that a depositor may owe the bank.
| What happened | Bank step | Other contacts |
|---|---|---|
| You lost the check | File a claim with the issuing bank | Ask your bank |
| It was stolen, not mailed | File a claim with the issuing bank | Ask the bank what else it requires |
| It was stolen from the mail | File a claim with the issuing bank | Postal Inspection Service, online or 1-877-876-2455 |
| You received a suspected fake | Tell your bank before spending anything | FTC, Postal Inspection Service, state attorney general |
Table 2. Who to contact besides the bank. Agency contacts checked 21 October 2026, so confirm them before you call.
Generally, no. The OCC's consumer help pages, last reviewed in April 2021 and written for national banks, say a customer cannot usually order a stop payment on a cashier's check. The bank must honor it when it is presented, because the check is drawn on the bank and not on your account.
A check you write is drawn on your account, so your bank can act on a stop payment order you give it. UCC 4-403 deals with items drawn on a customer's account. Our guides on stopping payment on your own check and replacing lost checks cover that situation.

The claim is a notice with a declaration of loss that puts the bank on notice. It does not freeze the check on day one, and before it takes effect the bank may still pay a person entitled to enforce the check. Ask how your bank flags the check in the meantime.
Your claim becomes enforceable at whichever comes last: your assertion, or the 90th day after the date printed on the check. The count starts from the check date, not from the day you lost it.
Here is a day 90 finder using a check dated October 1, 2026, which gives day 90 as December 30, 2026.
| Scenario | Dates for a check dated October 1, 2026 | What UCC 3-312 says happens |
|---|---|---|
| A. You report on day 10 | Reported October 11, 2026; claim enforceable December 30, 2026 | Until then the claim has no legal effect |
| B. Someone presents the check on day 60 | You reported on day 10; presented November 30, 2026, before day 90 | Before day 90 the claim has no legal effect, so the bank may pay the check. Payment to a person entitled to enforce it discharges the bank. |
| C. Someone presents the check on day 100 | You reported on day 10; presented January 9, 2027, after day 90 | If your claim was already enforceable, the bank is not obliged to pay the check |
| D. You report on day 120 | Reported January 29, 2027 | The claim is enforceable when asserted, and the bank is obliged to pay you if it has not already paid a person entitled to enforce |
Table 3. Day 90 finder, mapped to UCC 3-312(b). Statute text reviewed 21 October 2026. Banks may add their own steps.
Take the date printed on the check and add 90 days. A check dated March 3, 2026 reaches day 90 on June 1, 2026. The check types and terminology guide shows where the date line sits.
Then the claim is enforceable as soon as you assert it, as in scenario D. Money may not arrive that day, since the bank may have its own steps. Ask your bank how long it takes. The rule also reaches teller's checks; see what a bank draft is.
Under UCC 3-312, the remitter or the payee of a cashier's check files the claim. The remitter bought the check, and the payee is the name on it. The bank is the drawer, so it receives the claim.
| Who you are | May you file? | Note |
|---|---|---|
| The remitter who bought the check | Yes | The statute names the remitter |
| The named payee | Yes | The statute names the payee |
| A company that bought it to pay a vendor | Ask the bank | Ask who is recorded as remitter, the company or the employee who bought it |
| Someone handed the check but not named on it | Not as listed | The OCC says to ask the giver to buy a new check |
| The issuing bank | No | The bank is the drawer and the party you notify |
Table 4. Who may file, based on UCC 3-312 and OCC guidance (reviewed April 2021). Business roles depend on the bank's records.
If your name is on it, you are the payee and may file. If it was simply handed to you and you are neither remitter nor payee, the OCC suggests asking the giver to buy another. See signing a check over for related rules.
It is made under penalty of perjury and covers how you lost the check and your role. Delivering it warrants that it is true, so be accurate. Our cashier's check guide lists the contents.
Maybe. UCC 3-312 never mentions a bond, so your bank may require one as its own protection. The general lost instrument rule in UCC 3-309 asks that the payor be adequately protected against loss, and it says any reasonable means may provide that protection.
The OCC describes it as insurance that makes you liable if the check is found later, and says bonds are often difficult to obtain. Its pages date from April 2021 and cover national banks, so your bank's policy decides. Ask the bank whether it requires a bond and what it involves.
Tell the bank at once. Under UCC 3-312(c), if the bank pays you and a holder in due course then presents the check, you must refund the bank or pay the holder. The risk of paying twice lands on you.
Contact the bank at once and ask what it wants you to do with the claim and the check.
Yes, and your state's version applies. California's Commercial Code 3312 says "written statement" where the uniform text says a record, says the warranty runs to the bank and anyone entitled to enforce, and limits the refund duty in (c) to a presentment after the claim became enforceable. The Texas version we read tracks the uniform text, but check your own state's text. Ask your bank which applies.
Report it to the bank, tell the payee, and report the mail theft. The Postal Inspection Service takes mail theft reports online or at 1-877-876-2455, and it says to call 911 for a crime in progress. We checked that page on 21 October 2026, and your bank's claim process still applies.
You do, since the vendor expects payment. Give the vendor the check number and send date, and ask whether the vendor will join the claim or leave it to you. Ask what the vendor will accept while the claim is open.
Check whether a cashier's check is required at all. Some payees accept other methods; compare check versus ACH with wire transfer versus check. If you must mail one, note the number first and read about check fraud prevention and check fraud scams.

When you need to resend a payment
Pay from your own account. A check on your account can carry a stop payment order if it goes astray. See business checks.
Keep a register. Log every number you send so a missing one is spotted early with check registers.
Mail with care. Window envelopes are made for check mailings.
Ask the team. We help with check stock and envelopes, not with recovering bank-issued checks.
This playbook comes from the Checkomatic team and draws on UCC 3-309, 3-312, 3-411 and 3-412, California Commercial Code 3312, the Comptroller of the Currency's consumer help pages, FTC consumer guidance and the Postal Inspection Service's reporting pages. We print checks and do not issue, trace or replace bank-issued checks.
This article offers general information, not legal advice. States enact their own versions of the rules, and each bank sets its own claim forms, waiting periods and bond requirements, so ask your bank or an attorney how they apply to your case.





