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Shipping & Handling
Everything you need to know about how we print, package, and ship your order — safely and on time.
At Check O Matic, we know your checks are time-sensitive. We've built our production and shipping process to get your order printed, packed, and on its way as quickly as possible — without compromising on quality or security.
Production Time
Personalized checks, printed envelopes, custom stamps, and deposit slips.
Standard production: 3 to 5 business days.
We offer rush options as follows:
Business Checks Rush
| Option | Production | Cost |
|---|---|---|
| Rush | Order processed the same business day, then shipped with the method chosen at checkout* | + $29.95 |
| SuperRush | Order processed the same business day; 50 checks delivered the next morning, with the rest shipped via the method chosen at checkout* | + $54.95 |
Personal Checks Rush
| Option | Production | Cost |
|---|---|---|
| Rush | Order shipped within 3 business days, using the method chosen at checkout* | + $29.95 |
Envelopes Rush
| Option | Production | Cost |
|---|---|---|
| Rush | Order processed the next business day, then shipped with the method chosen at checkout* | Starting at $24.99 |
*Rush orders must be placed before 3:00 PM EST, Monday–Thursday, excluding holidays. Envelope rush pricing varies based on order quantity.
Blank check paper, binders, and other non-personalized accessories.
Standard items ship the same business day when ordered before 3:00 PM EST. Orders received after the cutoff ship the next business day.
Shipping Methods
Shipping is calculated at checkout based on your order size and delivery address. We offer four options:
| Method | Delivery |
|---|---|
| Pickup | Free. Pick up at our Monroe, NY office during business hours. |
| Ground | Standard transit via UPS or FedEx. |
| 2-Day | 2 business days after production. |
| Next Day | 1 business day after production. |
Most U.S. orders ship via UPS or FedEx. Orders to Alaska, Hawaii, and APO/FPO addresses ship via USPS.
Order Tracking
As soon as your order is ready to ship, we'll email you the tracking number. You can also log in to your Check O Matic account at any time to view order status.
Where We Ship
- All 50 U.S. states, including Alaska and Hawaii
- APO/FPO military addresses
- We ship in the United States only at this time
- P.O. Boxes are not recommended. Some carriers cannot deliver to P.O. Boxes, and tracked services may be delayed. We strongly recommend providing a physical street address.
Free Shipping Promotion
Spend $150 or more and shipping is on us.
Use code FREE150PLUS at checkout.
Lost or Damaged Packages
We stand behind every order:
- Lost in transit: If the carrier confirms your package was lost, we will reprocess and reship your order at no charge.
- Damaged on arrival: Submit proof of damage (photos of the package and contents) and we will reprocess your order.
Please contact our customer service team as soon as possible after the expected delivery date so we can resolve the issue quickly.
Customer Service
Have a question or need help with an order? We're here to help.
Phone: 1-800-555-6374
Email: [email protected]
Hours of Operation (Eastern Time)
- Monday – Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 12:30 PM
- Saturday & Sunday: Closed
Pickup & Office Location
308 Museum Village Road
Monroe, NY 10950
Accepted by the world’s leading banks
