Full Return Policy

Ready to place an order or request a return?


If you are not 100% satisfied with your order, you may return it within 14 days of receipt and receive a full refund in the amount of price paid for merchandise.

  • - Printed items and other custom/personalized supplies not eligible for return. If you are experiencing issues with your order, please contact us and we will try to assist you in your situation.
  • - Order must be returned in its original condition; blank check paper and envelopes must be returned with no markings or other damage.
  • - If your package needs to be returned for a refund, please contact us first to arrange a UPS pickup.
  • - We will credit back the credit card account used for payment on the order, if order was paid by check, a check will be mailed to you

Please send your original invoice and returned order to the following address:


308 Museum Village Road Monroe, NY 10950

For more information, call toll-free:

Customer Service

Hours of Operation

  • Monday - Thursday: 9:30am - 5:30pm
  • Friday: 9:30am - 12:30pm
  • Saturday/Sunday: Closed
  • Our Time Zone: GMT -05:00 Eastern Times